Terms of Use

Source: Firebase legal_agreements terms_of_use_v1_2026_04_27

This Terms of Use Agreement (TOU) is a legally binding contract between FLOURITY LLC, a Texas limited liability company (FLOURITY), and any user (referred to herein as, "you"). By accessing, linking to, or using the FLOURITY APP (the "App"), the www.flourity.app website, or other services provided by FLOURITY (together, "Services"), you confirm your acceptance of these TOU. FLOURITY reserves, and shall have, the right to amend, remove, or add to the TOU at any time. FLOURITY shall make you aware of such amendments which shall be effective immediately. Your access, link to, or use of the Services (as defined below), after the effective date of the amended TOU will constitute your acceptance of the TOU, as amended.

1. Eligibility and Account Registration.

- Minimum Age. You must be at least eighteen (18) years of age, or the age of legal majority where you live if older, to use the Services.
- Authority. If you use the Services on behalf of a company, counseling practice, or other entity, you represent that you have authority to bind that entity to these TOU.
- Account Accuracy. You agree to provide accurate, current, and complete registration information and to keep it updated. You may not impersonate another person, create an account using false information, or create an account for someone else without authorization.
- Credentials. You are responsible for safeguarding your login credentials and for all activity that occurs under your account. You must notify us promptly at customersupport@flourity.app if you suspect unauthorized access.

2. What the Services are—and are not.

- Wellness and Educational Service. The Services are designed to support relationship awareness, communication habits, reflection, and personal growth through educational and interactive tools.
- Not Therapy or Medical Care. FLOURITY and the Services are not licensed therapists, psychologists, psychiatrists, physician crisis services, emergency response providers, domestic violence services, or medical devices. The Services do not provide medical advice, mental health treatment, diagnosis, psychotherapy, counseling services, or any guarantee of relationship improvement.
- No Professional-Client Relationship. Your use of the Services does not create a therapist-patient, physician-patient, attorney-client, fiduciary, or other professional relationship between you and FLOURITY or any founder, member, officer, employee, or affiliate of FLOURITY.
- Emergency Limitations. The Services are not monitored for emergencies and are not appropriate for urgent situations, abuse escalation, suicidal thoughts, threats of violence, or other crises. IF YOU OR ANYONE THAT YOU KNOW MIGHT BE IN DANGER, CALL 911, 988, LOCAL EMERGENCY SERVICES, OR APPROPRIATE CRISIS RESOLUTION IMMEDIATELY.
- No Guarantee of Outcomes. Relationship scores, prompts, educational content, reflections, trends, and behavioral summaries are informational only. They are not statements of fact about you or your relationship, compatibility, safety, or future success and must not be used as the sole basis for major personal, legal, medical, or financial decisions.

3. Couples Features and Shared Information.

- Partner Invitations. Some Services allow you to invite, connect with, or interact with a spouse, partner, or other relationship participant. When a couple account or linked experience is activated, certain actions, participation signals, scores, responses, or content may be visible to the other participant as described in the product flow and Privacy Policy.
- Use Only with Consent. You may invite another person to use the Services only if you have a lawful intent and their permission to share the invitation. You may not use the Services to stalk, monitor, manipulate, coerce, shame, punish, threaten, or retaliate against another person.
- Shared-Data Limitations. Once you choose to share or submit content within a linked experience, FLOURITY may be unable to fully retract what another participant has already viewed, exported, copied, or recorded.
- Disconnects and Relationship Changes. If a linked relationship ends, one or both participants may lose access to certain shared features, while FLOURITY may retain limited records as needed for security, dispute resolution, legal compliance, and legitimate business operations.
- Your Responsibility. You are solely responsible for deciding what to share, when to engage, and whether it is safe and appropriate for you to participate in a joint experience with another person.

4. License and Acceptable Use.

- License. The Services provide features, software products, and solutions developed by FLOURITY for its customers. You acquire absolutely no rights or licenses in or to the Services other than the limited right to utilize the Services in accordance with this TOU.
- Right of Use. Subject to these Terms, FLOURITY grants you a limited, revocable, non-exclusive, non-transferable, non-sub-licensable license to access and use the Services for your personal, non-commercial use.
- Prohibited Conduct. You agree that you shall not use the Services for any illegal purpose or in any manner not consistent with the TOU. Except as expressly permitted by FLOURITY in writing you may not: (a) harass, abuse, threaten, exploit, or endanger any person; (b) copy, reproduce, recompile, reverse engineer, decompile, disassemble, distribute, publish, display, perform, modify, upload to create derivative works from, transmit, transfer, sell, license, edit, post, frame, link, scrape, or otherwise attempt to derive source code, models, scoring rules, or underlying systems; (c) circumvent security controls or access restrictions; (d) upload malware or harmful code; (e) use automated methods to access the Services except as expressly authorized; (f) infringe intellectual property or privacy rights; or (g) use the Services to train competing products without our written consent.
- App Store Rules. If you download the App through Apple or Google, you also agree to all applicable app store terms and conditions. Apple and Google are not responsible for the Services.

5. User Content and Feedback.

- Your Content. You may submit text, answers, reflections, messages, profile data, check-ins, feedback, and other materials through the Services ("User Content"). You retain ownership of User Content you lawfully own, subject to the rights you grant below.
- License to FLOURITY. You grant FLOURITY a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, adapt, display, and use User Content as necessary to operate, improve, secure, troubleshoot, analyze, and provide the Services, enforce our agreements, and comply with law.
- Feedback. If you provide suggestions, ideas, or feedback, you grant FLOURITY an unrestricted, perpetual, irrevocable, transferable, sublicensable, worldwide, royalty-free right to use it for any lawful purpose without compensation or attribution.
- Responsibility for Content. You represent that you have all rights needed to submit User Content and that your User Content does not violate law or the rights of any other person.
- Third-Party Content. As part of the Services, FLOURITY may occasionally link to, or promote websites, services, content, or data from other companies. FLOURITY takes rigorous steps to verify the accuracy of Third-Party Content; however, such content is ultimately under the control and sole responsibility of its owners.

6. Privacy, Data Practices, and Communications.

- Privacy Policy. FLOURITY's Privacy Policy explains how it collects, uses, discloses, retains, protects, and processes information. By using the Services, you acknowledge that your information will be handled as described therein.
- Electronic Communications. You agree to receive transactional and service communications from us electronically, including by email, in-app notices, push notifications, or text messages where enabled.
- Consent Settings. Where the Services request permissions or marketing consent, you may manage certain settings inside the App or on your device. Some features may not function without required permissions.

7. Subscription, Billing, and Refunds.

- Paid Services. Some features may require a paid subscription or one-time purchase. Pricing, trial terms, billing cadence, and renewal terms will be presented at checkout or within the applicable app store.
- Auto-Renewal. Unless otherwise stated, subscriptions renew automatically until canceled. You authorize the applicable payment provider or app store to charge recurring fees.
- Cancellation. You may cancel in accordance with the platform through which you purchased the subscription. Except as required by law or expressly stated, fees are non-refundable.
- Changes. We may change pricing, packaging, or feature availability prospectively with notice as required by law.

8. Intellectual Property.

- Proprietary Rights. You acknowledge and agree that the Services and any FLOURITY software, text, prompts, exercises, graphics, branding, methodologies, compilations, layouts, analytics, and scoring frameworks contain proprietary and confidential information protected by applicable intellectual property and other laws.
- Trademarks. "FLOURITY APP" is a Trademark of FLOURITY LLC. All rights are reserved. All other names, logos, slogans, and related marks are also the trademarks of FLOURITY or those of its licensors.
- Copyrights. FLOURITY respects the rights of all copyright holders. If you believe that your work has been used in a way that constitutes copyright infringement, please contact our Copyright Agent at Marla@theMFirm.com with the information required by the Digital Millennium Copyright Act, 17 U.S.C. 512(a).
- Reservation of Rights. Except for the limited license expressly granted, FLOURITY reserves all rights in and to the Services.

9. Third-Party Services and Therapist-Adjacent Use.

- Third-Party Services. The Services may integrate with or link to third-party services. FLOURITY is not responsible for third-party services or their practices.
- No Endorsement. References to counselors, therapists, coaches, or educational resources do not constitute a referral, guarantee, endorsement, or warranty of professional competence.
- No Reliance by Professionals Unless Separately Agreed. Unless FLOURITY enters into a separate written agreement with a provider or organization, professionals may not rely on FLOURITY outputs as a clinical, diagnostic, billing, or coverage tool.

10. Suspension, Termination, and Account Deletion.

10.1 Suspension Rights. FLOURITY may suspend or terminate access, remove content, or limit functionality if we believe you violated these Terms, created risk or legal exposure, harmed another person, interfered with the Services, or where suspension is necessary for security, investigation, or legal compliance.
10.2 Your Termination Right. You may stop using the Services at any time and may request account deletion as described in our Privacy Policy.
10.3 Effect of Termination. Upon termination, your right to use the Services ends immediately. Provisions that by their nature should survive will survive, including ownership, disclaimers, limits of liability, dispute resolution terms, and payment obligations.

11. Disclaimers.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

11.1 As-Is. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." FLOURITY MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE SERVICES, INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY, NON-INFRINGEMENT, TITLE, OR FITNESS FOR A PARTICULAR PURPOSE OR USE.

FLOURITY MAKES NO WARRANTY THAT (A) THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (B) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, (C) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS, OR (D) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM FLOURITY OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOU.

11.2 Sensitive Topics. THE SERVICES MAY PROMPT REFLECTION OR DISCUSSION OF EMOTIONALLY DIFFICULT ISSUES. YOU ACKNOWLEDGE THAT USE OF THE SERVICES MAY SURFACE DISCOMFORT, CONFLICT, DISAGREEMENT, OR SENSITIVE INFORMATION, AND YOU ASSUME RESPONSIBILITY FOR DECIDING WHETHER AND HOW TO ENGAGE.

12. Limitation of Liability.

12.1 Indirect Damages Exclusion. TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAWS, NEITHER PARTY, NOR ITS RESPECTIVE SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, MEMBERS, PARTNERS, AND LICENSORS SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES RESULTING FROM ANY USE OF THE SERVICES.

12.2 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOURITY'S LIABILITY SHALL BE LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU PAID FLOURITY FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENTS GIVING RISE TO THE CLAIM; OR (B) USD $100.

12.3 Scope. THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

13. Indemnification.

You agree to defend, indemnify, and hold harmless FLOURITY and its affiliates, together with their respective employees, agents, directors, officers, contractors, licensors, service providers, and members or shareholders, from and against all liabilities, claims, losses, damages, judgments, and expenses, including reasonable attorneys' fees and costs, arising out of or related to your use of the Services, any breach or alleged breach of these TOU, your User Content, your violation of any law, or your infringement of the rights of any third party.

14. Disputes.

14.1 Governing Law. These TOU shall be governed by, and construed in accordance with, the laws of the State of Texas, without regard to conflict-of-law rules.
14.2 Forum/Arbitration. If a dispute is not resolved first by good-faith negotiation, any controversy or dispute shall be submitted to the American Arbitration Association. The arbitration shall occur within ninety (90) days from the date of the initial arbitration demand and shall take place in Harris County, Texas. The written decision of the arbitrators will be absolutely binding and conclusive and not subject to judicial review.
14.3 Injunctive Relief. Nothing herein prevents FLOURITY from seeking injunctive or equitable relief for misuse of intellectual property, confidential information, or security rights.

15. Changes to the Services and Terms.

15.1 Service Changes. FLOURITY may modify, suspend, or discontinue all or part of the Services with or without notice, subject to applicable law.
15.2 Terms Update. FLOURITY may update these TOU from time to time. If changes are material, it will provide notice by reasonable means. Your continued use after the effective date of updated Terms of Use constitutes acceptance.

16. General.

16.1 Entire Agreement. These TOU and the Privacy Policy constitute the entire agreement between you and FLOURITY regarding the Services, unless FLOURITY enters into a separate written agreement with you.
16.2 Severability. If any provision of this Agreement is held to be unenforceable or invalid, the remaining provisions remain in effect to the maximum extent permitted by law.
16.3 No Waiver. A failure to enforce any provision of these TOU is not a waiver.
16.4 Assignment. You may not assign these TOU without our consent. We may assign them in connection with a merger, acquisition, financing, reorganization, or sale of assets.
16.5 Headings. The descriptive headings are for convenience only and shall not affect the meaning or interpretation of these TOU.
16.6 Contact. Questions about these TOU should be sent to customersupport@flourity.app or 17350 State Hwy 249, #220, Houston, TX 77064.